Alien Software Consultants CC (Reg# 2007/021000/07)
|
|
The Terms and Conditions set out in this document constitute the entire and any
agreement between Alien Software CC (hereafter referred to as “the
Company”) and its Clients (hereafter referred to as “the Client”) with
respect to the purchase of Alien BWR Software, third-party
products or software products, other Alien software or third-party
maintenance services and/or installation and/or packaged consulting services
identified in the Company quote or through the agreed general course of
business between the Company and the Client.
|
1.CLIENT ORDER
|
1.1 The Client accepts the Company Quote by indication of signature in the space
provided on the quote and returning such to the Company.
1.2 This response to the Quote constitutes the Clients’ Order to Purchase the Alien
BWR Software and or any other goods and services as detailed in the
quote (each accepted Quote constitutes an Order to Purchase).
1.3 The Client shall be deemed to unconditionally accept these terms and conditions
detailed herein by issuing such an Order to Purchase and any other ensuing
goods and services provided by agreement (by an Order to Purchase, tacit or
otherwise) between the Company and the Client.
1.4 No terms and conditions specified in any third party products or services or pre-printed
on any other Order to Purchase or other form of acceptance shall add to or
modify these Terms and Conditions.
|
2.PRICES, PAYMENT AND TAXES
|
2.1 All Quotes are valid for fourteen (14) days unless otherwise specified.
2.2 All invoiced prices are those specified in the Quote as accepted by the Client.
2.3 Prices include applicable Value Added Tax (VAT) as indicated and, unless
expressly identified and itemised, do not include freight, handling or
insurance.
2.4 Products, maintenance or services purchased for delivery outside of the Republic of South
Africa may be subject to the required and non-recoverable VAT as required by
the South African Revenue Services.
2.5 The Client hereby agrees to reimburse the Company for the total amount of such VAT
incurred which will be invoiced as such.
2.6 Payment for goods or services as stated herein shall be made in the South
African Currency, without deduction or set-off unless otherwise by written
agreement by both parties.
2.7 These payments shall be made in full, in the form of cash, Credit Card, Bank
Guaranteed Cheque or Electronic Fund Transfer (EFT) against an official Company
invoice.
2.8 Other goods and services provided by agreement to the Client by the Company are similarly
invoiced and the provisions stated herein in terms of VAT and freight, handling
or insurance applies.
|
3.PAYMENT AND INVOICING TERMS
|
3.1 Upon accepting the Company Quote as detailed herein, the Client will receive an
invoice from the Company.
3.2 Before the Company provide any goods or services that are stated in a quote,
the Client will make a full payment on receipt of said invoice to the Company.
3.3 Thereafter, on completion of the installation of Alien BWR Software,
the monthly subscription charges will be invoiced to the Client. This monthly
invoice is also payable on receipt of the invoice.
3.4 The Company reserves the right to charge an interest fee on late payments and/or
arrears of one and one half percent (1.5%) of the outstanding balance per month
for each month, or partial month.
3.5 Any undisputed invoice remains unpaid beyond its due date.
3.6 The Client will pay the collection fees, which includes
3.6.1 bank fees on returned or unpaid bank deposits to the Company
3.6.2 as well as any interest charges at the Company’s Banker’s prevailing prime rate
incurred by the Company to effect settlement of any undisputed past due
invoice.
3.7 The Client remains primarily responsible and liable for complete and timely payment
of all invoices issued hereunder.
|
4.
SERVICES
|
4.1 The
Client may purchase the Company products and services as identified in a Quote.
4.2
Future customised or project-based services also require a quote between the
parties and are also governed by these terms and conditions.
4.3 All
prices for services are based on work being performed during normal business
hours (08.00 to 17.00, Monday through Friday). These prices will be adjusted
for work done outside of these times.
4.4
Security arrangements and access for the Company at the Customer’s location is
the responsibility of the Client.
|
5.
DELIVERY
|
5.1
Delivery Time shall not be of the essence in this agreement.
5.2 Any
time or date specified for delivery by the Company or the Client, in respect of
any sale or service, shall be an approximation and guide only.
5.3
Should the Company be unable to effect delivery of any part of the goods or
service on the date or time stipulated by it or the Client, the Client shall be
obliged to take delivery as and when the Company can reasonably effect such
delivery.
5.4 While
the Company endeavours to effect delivery on any date specified by it or agreed
upon by it, it does not give any warranties of whatsoever nature or kind and it
shall not be held responsible for any damages of whatsoever nature, or loss of
profit, or any consequential or indirect damages which the Client may suffer as
a result of such later delivery.
5.5 The
Company is entitled to charge storage costs where the Client requests the
Company to withhold or postpone delivery, and the Company agrees thereto, and
the Client undertakes to pay any and all storage costs related to goods not
taken, at the prevailing storage rates charges by the Company.
5.6 The
risk in and to the goods purchased shall pass to the Client upon delivery. Such
delivery will be deemed to have been effected upon tender of the goods for
acceptance by the Client within normal business hours, at the Client’s place of
business or such other place nominated by the Client, or the Company’s place of
business, if the Client elects to collect the goods.
|
6.
MAINTENANCE
|
Any
maintenance resold by the Company hereunder, is subject to the terms and
conditions for such services identified by the third party provider. The
Company is not a party to any such third party terms and conditions.
|
7.
OWNERSHIP & RISK
|
7.1
Ownership of the goods provided by the Company to the Client shall, at all
times, remain vested in the Company, until the Client has made full payment of
the purchase price.
7.2 No
latitude or extension of time given to the Client shall in any way vitiate or
novate the Company’s rights hereunder.
7.3 In
the event of any default on the part of the Client, the Company shall, without
prejudice to any other rights it may have, and without notice, be entitled, on
demand, to obtain return of the goods, in so far as payment for the goods has
not been made in full.
7.4 The
Client therefore consents that the Company shall be entitled to take possession
of the goods without prejudice to any further rights vested in the Company, and
is hereby irrevocably authorised to enter upon the Client’s premises to take
possession of such goods without a Court order.
7.5 In
the event of the Client obstructing the Company in the process of removing its
goods from the Client necessitating the obtaining of a Court order, the Company
shall be entitled to obtain an award of costs against the Client on a punitive
scale.
7.6
Furthermore, the Client shall have no claim against the Company for damages
caused due to loss of profits or otherwise occasioned by the removal of goods
from the Client’s premises as aforesaid notwithstanding that such removal was
effected without Court order.
7.7
Notwithstanding that all risk in and to all goods sold by the Company to the
Client shall pass on delivery, ownership in all goods sold and delivered shall
remain vested in the Company until the full purchase price has been paid and in
the event of a breach of these Terms and Conditions by the Client, or if the
Client is sequestrated or placed under liquidation or judicial management or
commits any act of insolvency or enters into any compromise with its creditors
or fails to satisfy a judgment granted against it within 7 days of the date of
judgment or changes the structure of its ownership, the Company shall be
entitled to take possession of the goods without prejudice to any further
rights vested in the Company, and is hereby irrevocably authorised to enter
upon the Client’s premise s to take possession of such goods without Court
order.
7.8 It
shall not be necessary for the Company to prove either to the Client or the
Client’s liquidator or trustee which goods owned by or formerly in the
possession of the Company has actually been paid for and which have not been
paid for.
7.9 The
Company shall be entitled to identify its goods merely by way of packaging and
other distinguishing marks. The Company shall not be obliged to identify its
goods by way of serial numbers or any other form of intricate identification.
|
8.
SECURITY INTEREST
|
The
Client hereby grants and the Company retains a security interest in all
Products purchased hereunder, and such security interest is released when
payment in full is received by the Company.
|
9.
CANCELLATIONS
|
9.1 The
Client reserves the right to cancel or suspend (for period agreed by both
parties) the use of the Alien BWR Software and/or any other
services provided by the Company.
9.2
However, written notice of this intention to cancel or suspend must be given to
the Company thirty (30) days before the intended due date of cancellation.
9.3 The
Client remains liable for the full monthly fees until the agreed due date of
the cancellation or suspension as well as any other outstanding amounts owed to
the Company.
9.4 In
the event of the Client having outstanding unpaid amounts owing to the Company,
the cancellation or suspension will only be effected thirty (30) days after
these outstanding amounts have been paid in full. Therefore, the Client remains
liable for the ensuing monthly subscription fees and/or any other fees owed to
the Company until the Client’s account has been settled in full.
9.5
Should the Client request summarily cancellation or suspension, the Client
remains liable for the monthly fees for the ensuing thirty (30) days as
invoiced as well as any outstanding amounts as invoiced.
9.6
Should the Client have outstanding unpaid amounts owing to the Company and
request summarily cancellation, this will only be effected thirty (30) days
after these outstanding amounts have been paid in full. Therefore, the Client
remains liable for the ensuing monthly subscription fees and/or any other fees
owed to the Company until the Client’s account has been settled in full.
9.7 The
Client will also pay for all services provided through the date of
cancellation.
9.8 The
Company reserves the right to suspend/ disconnect any services provided to the
Client and/or repossess any goods/ equipment provided to the Client for any
unpaid amounts relating to these goods/equipment or services. Notwithstanding
this, the Client will remain liable for full settlement of the outstanding
account as well as any expenses incurred by the Company in the execution of
this suspension/ disconnection and/or repossession.
9.9 The
Company is not obliged to accept returned goods where the Client has made an
error in its order, and the Client remains fully liable for the full price of
the goods so ordered.
|
10.
WARRANTY
|
10.1 All
Products and Maintenance purchased hereunder are subject to the warranties
provided by the manufacturer.
10.2 The
Company hereby transfers to the Client such transferable warranties the Company
receives from the applicable manufacturer as legally permissible.
10.3 The
Company warrants that its services will be performed by qualified individuals
in a professional and workmanlike manner conforming to generally accepted
industry standards and practices.
10.4
Services are supported against defects in workmanship for thirty (30) days
after delivery.
10.5 The
Company makes no warranty as to the results of any services provided.
10.6
Except as set forth in this paragraph, all products and maintenance are
provided “as is” and the Company disclaims any and all warranties and remedies,
whether express or implied, including but not limited to implied warranties of
merchantability, suitability and fitness for a particular purpose or use, title
and non-infringement.
|
11.
LIMITATION OF LIABILITY
|
11.1
Notwithstanding anything else herein, all liability of the Company under this
agreement or otherwise shall be limited to money paid to the Company under this
agreement during the six (6) month period preceding the event or circumstances
giving rise to such liability.
11.2 In
the case of damages relating to any allegedly defective product shall, under
any legal or equitable theory, be further limited to the purchase price paid by
the Client for such product.
11.3 In
no event shall the Company be liable for any incidental or consequential
damages, lost profits, or lost data, or any other indirect damages even if the
Company has been informed of the possibility thereof.
11.4
While the Company takes every professional care to understand the needs of the
Client, the Company does not give any warranty against defects in the goods
supplied, be they patent or latent.
11.5 The
Company does not give any warranties or guarantees of any other nature or make
any representations whatsoever in respect of the goods, or of its fitness for
any particular purpose, whether or not that particular purpose is, or could be,
deemed to be known to the Company, other than any warranty or guarantee that
may have been expressly given in writing.
11.6 The
Company shall therefore be deemed to be unaware of the particular purpose for
which the goods or any product is required.
11.7 The
onus shall therefore be on the Client to satisfy itself that the goods supplied
are for the purpose for which the goods are to be used, there being no
obligation on the Company to guarantee such suitability.
|
12.
SOFTWARE
|
12.1 The Alien
BWR Software product is owned by the Company and is protected by
copyright laws and international copyright treaties, as well as other
intellectual property laws and treaties.
12.2
Therefore its structure, organisation and code are the valuable trade secrets
and assets of the Company.
12.3 Any
unauthorised use of this product may violate such laws. The Alien BWR
Software product is licensed, not sold.
12.4 The Alien
BWR Software is provided to the Client for an individual/ singular
point of sale (till/ cash register) use only and it is intended as a retail
business management tool.
12.5 The
Client is not authorised the republication, distribution, assignment,
sublicense, sale, or preparation of derivative works of the Alien BWR
Software whatsoever.
12.6 The
Client may not copy, modify, adapt, decompile, reverse engineer, disassemble,
translate or otherwise attempt to discover the source code of the Alien
BWR Software.
12.7 The
Client may not reproduce in any form or by any means any portion of the software,
documents or information contained in the Alien BWR Software whatsoever.
12.8 The
Client may not sell or transfer the Software or any part of it to any it to any
of its business units or any part of the Client’s business(ess) or to any third
party or another or anywhere, nor assign or transfer any of the Client’s rights
or obligations under these terms and conditions.
12.9
Except when expressly provided, the Company and its suppliers do not grant any
express or implied right to the Client under any patents, copyrights,
trademarks, or trade secret information with respect to the products supplied
to the Client.
12.10 Any
third party software delivered by the Company is subject to the license terms
provided with it. All software license terms are established directly between
the Client and the owner or licensor of the software.
12.11 The
Company is not a party to any such software license and makes no warranties or
representations related to the ownership, use or operation of the software.
|
13.
GENERAL
|
13.1 No
agreement, warranty, condition, representation, promise, statement or
undertaking, whether made before or after a sale, shall be binding on the
Company unless contained herein or confirmed officially in writing under the
Company’s signature.
13.2 No
variation, amendment or alteration of these Terms and Conditions shall be of
any force or effect unless reduced to writing and signed by a duly authorised
representative of the Company and the Client.
13.3
Wherever, in these Terms and Conditions, provision is made for the amendment or
variation thereof between the Client and the Company, in writing, the onus
shall be on the Client to establish that the representative of the Company, in
entering into such variation or amendment to the terms hereof, was authorised
to do so.
13.4 The
Client agrees that a signature of its employees or any person purporting to
represent it on the official delivery note of the Company be sufficient proof
of delivery of the goods from time to time.
13.5 The
Company reserves the right in its sole discretion to vary or amend these Terms
and Conditions from time to time and any such amended or varied terms and
conditions shall be binding on the Client from the time that the Client is
notified thereof. Any subsequent dealings shall be on the Company’s amended
Terms and Conditions.
|
14.
GOVERNING LAW
|
14.1 All
transactions made under these Terms and Conditions will be governed by the
applicable laws for the Republic of South Africa.
14.2 Any
dispute regarding these Terms and Conditions shall be subject to the exclusive
jurisdiction of the applicable court of the Republic of South Africa.
|
15.
SEVERABILITY
|
Should
any provision of these Terms and Conditions be deemed to be invalid, illegal or
unenforceable, the validity, legality and enforceability of the remaining
provisions shall not in any way be affected or impaired thereby.
|
16.
FORCE MAJEURE
|
Should an
agreement becomes wholly or partially impossible to perform due to causes beyond
the control of the Company, such causes to include, but not be limited to; war,
civil insurrection, vis major, government action and industrial
disputes, the Company shall be permitted to rescind an agreement at its
discretion. If deliveries of goods or services shall be delayed as a result of
such causes, the Company shall not be construed as being in breach of the
agreement.
|
17.
DOMICILIUM CITANDI ET EXECUTANDI
|
The
Company hereby elects as its domicilium citandi et executandi, at which it will
accept service of any process or notice:
|
|
1 Waterview Close
Century City Boulevard
Century City
7446
Cape Town
South
Africa
|
|